Insights
Share this page on
  • Insights

Andrew McCabe
Country Manager UK, Product Information
+44 (0) 1926 642745
Contact me

Dion Applebee
Manager UK, Engineering & Digital Services
+44 (0)7502 358 008
Contact me

Insights.

There are benefits to working with similar things in several industries. For example, you can take best practices from one industry to create an advantage in another.

Knowledge sharing is natural to us and something that we love doing internally and with our customers. On this page you find a selection of materials from us to dig deeper into.

Case Studies and projects

Product Information

Electric vans supported by enhanced product information

Semcon is developing digital product information for UK based Innovation Automotive’s new electric vehicles. The diagnostic information and owners’ manuals will ensure that service technicians have the right information to carry out their work efficiently and effectively, improving the customer’s ownership experience.

Rail

Case: Turning sub-suppliers manuals into a smooth user-experience

Swiss rail manufacturer Stadler is partnering with Semcon to give customers a coherent and user-friendly experience in the company’s documentation platform - whether the technical documentation originates from Stadler or sub-suppliers. In doing so, Stadler automatically prepares for providing an even better user-experience than the previous technical documentation: Once streamlined, the new solution can easily be incorporated into the company’s more advanced product information platform, where information is automatically adapted to each user and situation.

Product Information

Case: Digital manuals for Elon

The era of printed manuals has come to an end. Semcon has developed fully digitalised manuals for Elon’s own brand Elvita. With the new and user-friendly manuals, users can easily find the right information, and Elvita gets a more efficient and sustainable solution.

Product Information

Case: Animations that evolve with your company

Autonomous solutions company Yeti Move were looking for an animation to not only support sales, but to help improve the understanding of their offering to potential investors - both financial and technology partners. Semcon’s animation team met the demands with an animation of the company’s autonomous vehicles in action that is adaptable to changes in the company.

Learning

Case: A new successful digital training with Lynk & Co

In 2019, Semcon Learning supported mobility company Lynk & Co with a training concept to prepare technicians for the brand’s first car launch in Europe. Based on that concept, Semcon has now developed a digital training program for Lynk & Co’s technicians, aiming to ensure they have the proper knowledge and skills to service the cars.

Product Information

Case: Elegant manual strengthens customer experience

Electric boat manufacturer X Shore wanted its customers to experience sustainable luxury in every encounter with the company. But the user manual had fallen behind - usability-wise, aesthetically and environmentally. With Semcon’s help, the product information has caught up with the brand – and has the potential to make the boats even more sustainable.

Learning

Case: All-covering learning platform increases cooperation between organisations

Semcon has supported Region Västra Götaland (VGR) to implement a new learning management system which fulfils the varied needs within VGR as well as the high expectations on flexible learning.

Product Information

Case: Big savings thanks to smarter documentation

ESAB is one of the world’s leading manufacturers of equipment and consumables for welding and cutting. Their equipment requires detailed user manuals that are translated into 30 different languages, printed, and sent out with their products. When ESAB decided to digitalise their documentation, Semcon was entrusted with the assignment.

Learning

Case: E-learning to increase digitalisation in the public sector

How can digitalisation within municipalities and regions become more effortless and fun? With  new skills developing training, Semcon supports thousands of people in the public sector – all to make it easier to digitalise their operations.

Rail

Improving service of Sheffield trams with new training solutions

In a new project for public transport operator Stagecoach in the UK, Semcon will develop training to assist the servicing of the new Citylink trams for the Supertram network in South Yorkshire. Quicker and more effective maintenance means more reliable trams and greater availability for passengers. This is in line with Semcon’s aim to grow its business within product information solutions for the rail industry.

Product Information

Case: Technical documentation for the rail industry

When a world-leading manufacturer of braking systems and supplier of additional sub-systems for rail and commercial vehicles needed support with technical documentation, SPI Haas GmbH, part of the Semcon Group, was their first choice. The delivery focused on component documentation, including information about the system, maintenance, troubleshooting and overhaul.

Product Information

Lodges - The right information exactly when it is needed

Read about how Lodges came to life and why the solution is being used by hundreds of thousands of people in a number of different industries.

Product Information

Case: High level documentation for high-speed train

When producing maintenance documentation for a complex high-speed train it is important to always adjust it to the end user needs. A documentation project for the Velaro Eurostar is a good example of just that.

Product Information

Case: Microlearning application for Bombardier

When implementing new advanced software systems, it is important for any business to have the employees onboard for the journey. World-leading Bombardier Transportation was due to deploy a new train control system for a customer. To help them get started on their journey towards change, Semcon has developed a mobile app for microlearning.

Product Information

Case: Digital training a success factor for Espresso House

For the fast-growing Nordic coffee shop chain Espresso House, good introductory and further training is a crucial success factor. With the help of Xtractor, part of the Semcon Group, the company has gone from traditional classroom teaching to being able to create, distribute and follow up modern digital training.

Product Information

Case: From the classroom to digital learning for the Swedish Union of Tenants

Product Information

Case: Product information for new electric taxi

As an exclusive partner to London Electric Vehicle Company (LEVC), Semcon has provided product information that helps to maximise utilisation and enhance the user experience with the world’s most advanced electric taxi.

Artificial Intelligence

Semcon develops AI-driven data management for Stena Line

Combining the latest in AI, data mining and information architecture means that Semcon is now assisting the Stena Line shipping company with a new pilot project for development of a unique data management solution. This solution is paving the way for new digital, sustainable and profitable services at Stena Line.

Innovation

New robotic technology for proactive cleaning of ships

A completely new innovation for keeping the hulls of large vessels free from fouling. With Semcon as a technology partner, Jotun, the world leader in marine coatings, is contributing to reduced emissions and healthier oceans through its revolutionary Hull Skating Solutions (HSS).

Design

Case: The design strategy behind award winning scientific instruments

Semcon’s design team has developed the strategic Design Guidelines for Biolin Scientific’s product range of instruments for scientists. Not only did the strategy pave the way for user-friendly products, it also resulted in a prestigious design award.

Production Development

Faster analysis thanks to collaborative robot in laboratory

With a collaborative robot Semcon will automate analysis of samples for an international laboratory company. The objective is to create a faster, safer process and free up time for laboratory personnel so that they can focus on more advanced tasks.

Project Excellence

Case: Effective projects for Gävle municipality

The Municipality of Gävle and Semcon have been collaborating on XLPM project methodology for many years. By 2017, the Gävle Living Environment sector had reached a level of project maturity in which the methodology could be linked to how the organisation actually carried out investment projects in practice.

Product Development

New outboard diesel engine reduces both emissions and cost

In 2020, OXE Marine launched the OXE300, the world's most powerful outboard diesel engine for commercial users.

Innovation

Case: Renewable solar energy, from idea to finished packaging

Uddevalla Energi is actively working to achieve the objective of being Sweden's most attractive energy company. An important part of that work revolves around offering sustainable and future-proof energy solutions.

Design

Case: A design that improves nurses’ daily lives

This is the story of how a smartphone that can be relied on in emergency situations was created. Semcon’s design of Ascom Myco is based on detailed studies of nurses’ varied daily lives.

Electrification

Case: electrification strategy for Swedavia

Swedavia is a frontrunner within climate smart airports. An internal investigation showed that their vehicle fleet was responsible for 95% of the company’s total fossil CO2 emissions. Swedavia decided to change this - and contacted Semcon to find a way forward.

Life Science

Case: Designing medtech for an easier life

Breathing difficulties due to injury or disease should not present an obstacle to day-to-day living. Breas is working to devise functional and practical products for patients who need respiratory therapy. The medical needs of these patients may vary in many instances, and instruments need to be able to cover a range of applications all at the same time.

Production Development

Case: clean air for a healthier workplace

Zehnder manufactures air filtration systems. When they needed a new manufacturing machine for their air filter, the assignment went to Semcon.

Life Science

Case: Medical technology designed for safer care

Healthcare development is progressing rapidly. As treatments become increasingly sophisticated, hospitals as places of work need to become more efficient, in the operating theatre or elsewhere. Semcon has worked on behalf of Getinge to develop a new design language for parts of the company’s Infection Control product range.

Product Sound Experience

Case: Sound design for safety and security

With a carephone, elderly or disabled people and their relatives can feel safe in the knowledge that they can always contact others easily and be contacted. Neat Electronics chose to work in partnership with Semcon to develop their NOVO carephone.

Life Science

Case: Smart medtech for efficient medical care

There are situations in which every second counts. Where the right communication at the right time can make a huge difference to someone’s life. Helping people to work together and communicate seamlessly is an important driving force behind all Ascom products – such as their Myco 3 smartphone, for example, which was developed together with Semcon’s design department.

Project Excellence

Case: project methodology for a greener city

Find out how Gävle became one of Sweden’s most environmentally-friendly municipalities with the help of Semcon’s project methodology.

Product Information

Case: Promoting household appliances with product information

Imagine a salesperson who needs to be able to explain all the benefits of a new washing machine. Or a customer who wants to understand the many advanced features of their new oven. In both cases, clear and efficient product information is needed – to highlight both the brand and the technical benefits of the product. That is precisely what Semcon has delivered to ASKO Appliances.

Life Science

Case: Optimizing project-based working in Life Science

For companies to become successful, studies of various working models indicate that project-based working can have an important part to play. Moreover, ensuring that staff feel that their views are being taken into account and that they are involved in operations has also become a significant factor in corporate success. A decision was made to consult Semcon, a company with extensive experience of project-based working, when GE Healthcare needed to change its working structure within the project organisation.

Smart - IoT

Case: smart ventilation gave a better indoor climate

Swegon’s Wise is an innovative ventilation system that links all devices together and controls them using radio technology. This makes the solution faster to build and cheaper to run. Semcon developed the system, which integrates all data and hardware, and also created the web interface which allows building owners to optimise the indoor climate for users with ease.

Life Science

Case: Trackable medications for safer healthcare

Semcon has supplied three projects to pharmaceutical company Recipharm to ensure that their production lines are compliant with the EU requirements on time.

Smart - IoT

Case: new electric bindings with a smart twist

Norwegians continue to take the lead in the sport of skiing. This time it’s through a new electronic ski binding that can change position on the go – and is controlled via a remote control in the pole.

Smart - IoT

Case: smart system uses post office vehicles to analyze roads

The BiFi research project has analysed the roads’ bearing capacity in real time using Internet-connected post office vehicles and presented their status online.

Energy Solutions

Case: Landafors hydroelectric power station

When the control equipment at Fortum's Landafors power station was to be upgraded, Semcon was awarded the assignment for the work as a turnkey supplier together with other subcontractors. Electrical installation was part of the project, among other things.

Energy Solutions

Case: Conversion of transformer stations

Semcon has been working with the conversion of transformer stations on behalf of Vattenfall Services Nordic since 2014.

More about Semcon

Get in touch with this guy