Flexible ways of working.
At Semcon, we understand that each customer has its own preferences regarding how to get the best support from us. Some want us to take the full development and production responsibility, including personnel, of their product information. Some want the benefits of a multisite setup, with an optimized set of competences and flexible capacity utilisation. And others want specialist support only.
There is much more to product information than just developing content in the form of text, illustrations or even animations. It is also about having a strategy for how the information best adds value to users, and the business. It is about structuring the information (e.g. DITA) for the best user experience, and for optimal re-use and cost efficient production. It is about quality assurance, continuous improvements and KPIs. Whatever your needs are, we have the knowledge and capacity to support you every step of the way.
We are a partner to our customers for both strategic support and operational excellence.
Product information is our core business. Through our strategic approach and flexible ways-of-working, we can help you improve your users’ experience of your products or systems, and introduce cost efficiencies in your production of product information. Today and tomorrow.
We can help you with:
- Strategy and assessment projects
- End-user analysis/assessments
- Agile methods
- Managed Services
- Multisite Delivery
- Skill Centers
- Core/Extended Teams
- Specialist Support