The wear-and-tear society belongs to the past. Products should create value over a long period of time and rather be upgraded and repaired than replaced.
The more accessories, components and spare parts that are developed, the longer the life of the products. At the same time, a number of new business opportunities are created.
In order to maintain and get the most value out of a product, the information about it needs to reflect what it consists of precisely today, in terms of accessories, replaced components and software updates – not what it consisted of when it was purchased. When products change over time, we can no longer rely on static product information that was correct when the product left the production line. Examples of such information are pdf files, predefined web pages and printed manuals .
With information that is automatically tailored, each part of the product information is a module, which can easily be combined to correspond to the unique product. This ensures that the information available about a product is relevant no matter how old or updated it is, while keeping the cost of maintaining the product information down.