The wear-and-tear society belongs to the past. Products should be able to create value over a long period of time and would rather be upgraded and repaired than replaced.
The more accessories that are launched, components that are developed and spare parts that are improved, the longer the life of the products. At the same time, a number of new business opportunities are created.
In order to maintain and get the most value out of a product, the information about it needs to reflect what it consists of precisely today, in terms of accessories, replaced components and software updates – not what it consisted of when it was purchased. When products change over time, we can no longer rely on static product information, for example in the form of pdf files, predefined web pages and printed manuals that were correct when the product left the production line.
With dynamically distributed information, each part of the product information is its own module, which can easily be combined to correspond to the unique product. This ensures that the information available about a product is relevant no matter how old or updated it is, while keeping the cost of maintaining the product information down.