Product Information
Share this page on
  • Product Information

Andrew McCabe
Country Manager UK, Product Information
+44 (0) 1926 642745
Contact me

Product information.

The right information at the right time can be crucial for a user to understand how a product or a system works, or how to effectively maintain and repair it for maximal uptime.

Your aftermarket partner

Our product information services and solutions aim to improve different user groups’ experience of complex and advanced technology. Whether it is a service technician, a car owner or a super user of a specific software.
We support our customers every step on the way. Because product information is not only about developing text and illustrations, or even animations. It is also about having a clear strategy for how the product information can add most value, and having an information architecture that optimises digital consumption. And much more.

Our international footprint makes us the perfect partner for customers globally, while also providing access to a network of specialists and resources from different markets.

Semcon is a full service and solution provider of product information, creating added value for users and increasing our customers’ competitiveness, enabling them to focus on their core business.

Johan Ekener, President of Business Area Product Information.

Flexible ways of working

There is much more to product information than just developing content in the form of text, illustrations or even animations. It is also about having a strategy for how the information best adds value to users, and the business.


Digitalisation of product information provides companies with opportunities to improve the user experience, and add value to their products and systems, by providing the right type of product information through multiple channels.

user information

For the user of complex products and systems, understanding how to use the technology is key. Understanding, through the right information, has always been a major advantage to keep ahead of market and your competitors.

Service information

The right diagnostics and service information is a key enabler for increased service efficiency and optimised uptime. Semcon offers a complete range of services and solutions within the area of service information.


Parts and accessories make up the largest part of a product’s aftermarket lifetime value – make sure to tap that potential to its maximum.

Training SOlutions

Effective training solutions are essential for people and organisations to succeed. And in an ever-changing knowledge based economy this is more true than ever.

Get in touch with this guy