Dynamic information for maximised uptime.
Smart information for more efficient service and maintenance of complex products.
Newly developed technology and sophisticated solutions take the functionality of products to completely new levels. At the same time, it entails an increased complexity where the possible causes to why something suddenly does not work increases too. Vast experience within the maintenance and repair of the product is no longer enough to find a solution.
With smart tools that convey the right information, the service time can be minimised. Unlike traditional static manuals, whether printed or digital, smart dynamic information can be used to optimise service time.
With dynamically distributed information, service technicians always get relevant and adapted knowledge to the current situation. It provides faster service time, lower costs and more satisfied customers.
Like a smart insurance for optimised uptime
Today’s complex products and production systems with frequent updates, mean that manuals are not only very comprehensive, but also quickly become obsolete. This could lead to unnecessarily long service times and production losses. For example, agricultural machinery that is in service instead of in the field, trains that are in the maintenance hall instead of on the railroad tracks, and production lines that are not moving.
Here are some examples of different solutions Semcon offers to quickly identify and fix product or system errors: