The right diagnostics and service information is a key enabler for increased service efficiency and optimised uptime.
Accurate and easily understandable information on how to service and repair a product, according to standardised procedures, is a prerequisite for increased uptime and competitive cost of ownership.
We help our customers to stay on top of their product maintenance and repair requirements, resulting in optimised uptime.
Semcon offers a complete range of services and solutions within the area of service information, including; guided troubleshooting, repair methods with standard labour times, interactive wiring diagrams, and service bulletins, to name a few. In addition, we can make assessments in early phases of product development in order to identify suggestions to the R&D organisation on how to improve the serviceability of a product.
In order to enhance uptime even further, we offer prescriptive maintenance solutions that provide early warnings to keep product failures at a minimum.
We can help you with:
- Service Engineering
- Illustrations, 3D design and animations
- Diagnostic Methods and Fault Tracing
- Installation Information
- Service & Maintenance Information
- Repair Information
- Synthetic Labour Times
- Service Bulletins
- Interactive Wiring Diagrams
- Service Schematics -> System Description
- Prescriptive Maintenance
- Translation Management
- Intelligent Assistant