Semcon has supported the analysis company e-Sense Sweden AB in laying the first cornerstones for their quality management system in accordance with ISO: 17025. The focus has been to start from the organisation’s conditions and build simple processes that can grow as the company develops.
The challenge here was to cover all parts of the standard and still ensure that the management system is easy to work in and understand. Since e-Sense still is a small company, doing as the giants in the business do is not a possibility.
e-Sense Sweden AB is a contract laboratory founded in 2016. The company specialises in the characterisation of flavour and fragrance substances, texture and other sensory parameters of food and packaging materials using chemical analyses.
A system that benefits the business
A quality management system is often described as the hub of an organisation and involves a collection of techniques, processes, and methods for how an organisation should control, lead and develop the overall quality of its activities. If the system is built up correctly, it will benefit the business and make it easier for the organisation to navigate towards its objectives, to allocate the right resources where needed and to regularly evaluate the activities. But a management system can also make things more difficult, instead of help, by making the work inefficient and administratively cumbersome. When it was time for e-Sense Sweden AB to build up its management system, the choice fell on Semcon.
Semcon has good local representation and can work with flexible solutions. They’re really nice people as well!